Gravatar Beta Email Snafu (Fixed)

February 14, 2007 | Posted by Tom Werner

There was a bit of a problem (isn’t that what betas are for?) with the email sending facility that caused signups to fail. I’ve fixed the problem and it shouldn’t happen again. Sorry for the troubles, get back to those gravatars!

81 Responses

  1. monaxle says:

    Yay – it’s working now for me. Thanks Tom. Now I just have to make sense of the “simple” instructions for implementing this on my WP blog. If plugins are meant to assist the clueless then my brain has been been removed!

  2. Jowah says:

    I won’t mention the amazing speed increasing.
    Gravatar works just fine right now.
    My site and my wordpress are happy. Thank you♥

  3. Mai says:

    thanks for fixing the sign up problem…

    im really happy now…

    thank you very much..

  4. S1ic3r says:

    Now it seems to work ;). Thanks!

  5. Siu Ray says:

    Oh , I fixed my problem after I clicked “Remove the gravatar from this email address” then re-choose my new gravatar image. My site show up new gravatar image finally.

  6. JDH says:

    I’d really like to take part in the beta.

  7. kainita says:

    I received it, THANKS!!

  8. I wonder if my gravatar is fixed yet…

  9. I have not receive my invitation for the beta. 😦

  10. Paws says:

    My confirmation mail didn’t arrive either :/

  11. Patrick says:

    Can’t get my activation to work, always getting a “Proxy Error”…

  12. Susanne says:

    I can’t upload a gravatar, this message ->

    Oh no! There was a problem!
    There was a problem creating your gravatar. We’ve logged the error and will look into it. Try uploading your gravatar again in a few minutes.

    Firfox and IE the same message! 😦

  13. mdsjack says:

    Quoting Susanne. Same error.

  14. Pendragon says:

    It’s worked really well so far:)

  15. Thomas Arie says:

    Works for me without problem. How many gravatar can be assigned to an email? Can we have something like: “You can upload up to X gravatar”? Or, is it unlimited? Thanks!

  16. suleiman says:

    Nope, I’m still not getting my mail..

  17. bubazoo says:

    This is a test to see if my avatar uploaded. Am having problems with the avatar uploader thingy, uploader from my computer won’t work at all, and over the internet, every image I try gives me a size too big error, 40×40 is bigger then 0x0 that will not fly, error. then, I press the back button on my browser, and hit cancel, the image shows up in my list, but the image is cropped. cuts off part of my head, still buggy yet. Good test run though 🙂

  18. Amkiel says:

    I don’t know how to “select a gravatar below to assign to this email address”. I’ve got the image available but I can’t link it to my email.

  19. Catherine says:

    Si, malto grazie, Signori!

    And Happy Valentine’s Day

  20. Kim says:

    Still not working right for me.

  21. gabrielle says:

    thanks it wouldnt work before

  22. Sefik says:

    😦 taky nedoslo

  23. Olivier says:

    Quoting Susanne too. Uploading from my hd won’t work!

  24. Michael G says:

    For those of you that have not received your invitations, if you’re using Gmail check your spam box, which is where mine ended up.

    I too am now having upload issues.

  25. Mindy says:

    My first comment disappeared.

  26. Maddum says:

    I have not receive invitation to this page 😦

  27. Dave says:

    Email went into gmail spam. Uploading from hard drive returned this error:

    Oh no! There was a problem!
    There was a problem creating your gravatar. We’ve logged the error and will look into it. Try uploading your gravatar again in a few minutes.

    IE 6.

  28. Alicia says:

    I found TWO problems:

    1.- The confirmation email for a new account was rated as Spam by Gmail.

    2.- The creation for a new gravatar always sent me an error if my image was already 80x80px or 400x400px, it only worked when I sent a 800×600 image, and it was cropped whith a little of blur.

  29. Curiosa says:

    I´m still waiting for my gravtar to show up when i write on blogs

  30. Sakke says:

    Cool this gravatar really works! Thumbs up…

  31. help says:

    I tried to change my gravatar, now it won’t add either one.

    Also, my new gravatar is way tamer than my old one…yet it gets X!!! The other got an R!!! What’s going on??

  32. Penta says:

    I’ve tried a few times with my email, and I’m still not receiving the invitation. It has no spam, and all mails come directly into my server, so I don’t know what could happen.
    I tried with a gmail account and I received it in spam, but I don’t use that mail. Any chance of fixing it?

  33. ANtonio says:

    Hey…there is a problem in the web that doesn’t allow me to select the specific gravatar for my email..thanxs

  34. Chiqui says:

    The Assign function doesn’t work with IE 7.0. Works fine in Firefox

  35. Norbert says:

    First of all: a really BIG thx to you!
    The “Upload from harddrive” issue still exists, but only if the image is smaller than 180x180px! For testing I created a 80×80 JPG picture and painted a white border with 50px width around it. Upload and crop is fine in IE7 and Firefox
    Once again: great work!

  36. Nick says:

    Awesome! Works great! I’ve got my gravatar showing up on my site as well as my visitors. Thanks!

  37. theUg says:

    Yea, I don’t get the mail either. Since I couldn’t change the e-mail address on my old GRAvatar, I tried to reg for the new one, but I cannot. I tried «forgotten password» form with no luck as well.

  38. jennifer says:

    Thank you, Tom, for getting Gravatar back up and running. I am having a problem uploading and/or displaying animated GIFs. This one shows as movable in my Gravatar reserve, however, on blogs, he is stationary. Another one I uploaded does not even show the animation. Is this a temporary situation? They worked in the past. Thanks again.

  39. alex says:

    why wont my avatar show up as assigned to my email address?

  40. sly says:

    crop tool is really kool.

  41. nauj says:

    Estoy probando el Gravatar. =)

  42. Beta says:


  43. Suburban Mum says:

    Could only assign the gravatar to the email address in Firefox, not IE7, but now it’s done. Thanks!

  44. roderic says:

    just to know if my gravatar works…

  45. Daniel says:

    My Gravatar works – maybe?

  46. Michael says:

    Not sure if mine is working either?

  47. Corrado says:

    No gravatar here; signup looks to be working just fine, but no gravatar image anywhere. 😦

  48. Dru says:

    Hello I submitted my payment for the premimum service but still cannot access that???
    that ??

    Thanks, Dru

  49. Don says:

    Great job on the new site, Tom. Finally, an end to the frustrations!

    Nice work!

  50. Letícia says:

    Test my gravatar !

  51. Lily says:

    I agree, signup, cropping and confirmation all work fine, but avatar doesn’t show up.

  52. mario says:

    why my avatar not showing?

  53. Dennis says:

    Hey Tom,

    Here is what the website has to say about our non-working gravatars…

    @DENNIS and BV

    you can see that your gravatar isn’t working by going to this link:

    that is the link for the email address you use. So either you don’t have a gravatar setup correctly on their website, or its a problem on their end. nothing that I can do.


    same thing with you dude. here is your link

    nothing comes back but the generic icon

  54. Kip says:


    Now, the service… well… it sometimes works.

  55. ashton2 says:


  56. kiNg says:


  57. kx says:

    Let’s see if it works…

  58. Sir Henry Casingbroke says:


  59. Utom says:

    My gravatar!

  60. Dunlop says:

    I hope everything works now

  61. LifEndz says:


  62. lee says:

    test 1

  63. xyz says:


  64. gailv says:


  65. Sad says:

    Fix didn’t work for me.

  66. andy says:

    thanks, honey!

  67. hanzo says:

    sorry to be bugging… but I still get the same problem.
    won’t let me register… tried different browsers, different email adresses… different times of the day…

    Application error
    Change this error message for exceptions thrown outside of an action (like in Dispatcher setups or broken Ruby code) in public/500.html

  68. PabloEsc says:

    Testing 1,2,3 🙂

  69. m3rma1d says:

    I just tried to (finally) register… I’m all sad ‘cos I got this message:

    Application error Change this error message for exceptions thrown outside of an action (like in Dispatcher setups or broken Ruby code) in public/500.html

  70. Russell says:

    Is mine working?

  71. Jac says:


  72. David says:

    Testing mine too

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